Booking Terms & Conditions

Cancellation Policy
Any deposits paid are non-refundable. For cancellations occurring of bookings within 72 hours of arrival, a charge will be made for the first nights booking. Guests not arriving for a confirmed booking will be charged for the first night of their booking.

We try to be as flexible as we can but if a booking is amended to fewer nights we reserve the right to charge for any cancelled nights.

Minimum Stays
Minimum stays may be applicable at peak times throughout the year and these will be advertised on the hotel booking webpage or by the hotel when contacted.

Children under 2 and requiring a cot are Free of Charge , children between the ages of 2 and 16 will be charged at £30 per child per night Bed and Breakfast. when sharing a room with full paying adults. Any meals taken will be charged as per the different menus. Certain restrictions exist for young children with regard to the times allowed to dine. Information on this can be provided by the hotel reception.

Discounts/Special Rates
Specific Offers, packages or discounts will have their own, dedicated terms and conditions. Please enquire at the time of booking.

Dogs are charged at £20.00 per dog per night subject to availability.

Disabled Access
There are no ground floor bedrooms suitable for customers within the main hotel. Ground floor rooms are available within Eshott Grange and some cottages within the grounds. Full details can be provided from the hotel.

Check-in and Check out
Check in is guaranteed from 3pm, and check out is by 11am. A Late checkout supplement for 12pm is £25.