Our Vacancies

Eshott Hall, originally a Georgian manor is a pretty four-star hotel, offering a warm welcome, beautiful gardens and superb dining.

Conveniently just moments from A1, near Morpeth, and a short drive from the region’s renowned coastline, Eshott Hall has 20 bedrooms steeped in country house style, a double rosette award-winning restaurant and a passion for providing the highest standards of comfort and service. Located in the heart of rural Northumberland, recently awarded the Best UK Holiday Destination, it’s a stunning place to work and live by anyone’s standards and a great place to start, develop or progress your career in hospitality.

Eshott Hall is part of the Robert Parker Collection of boutique hotels. Our collection of historic properties embodies the very best of quintessentially British locations, landscapes and luxury. The Group includes five specially selected properties, located in magnificent surroundings, offering our guests a luxurious experience in a home away from home. Our properties are located in Edinburgh, the Scottish Borders, Northumberland and the Lake District.

 

HEAD RECEPTIONIST & RESERVATIONS MANAGER

Salary: £21,500 pa

Hours of work: Full time

We have an exciting opportunity for a Head Receptionist & Reservations Manager to join our friendly team. You will be responsible for ensuring the smooth running of reception and reservations for the hotel, role modelling the highest standards of guest care and efficiency and ensuring that the customer journey runs smoothly from initial enquiry through to check-out. We are looking for someone who ideally has a full working knowledge of Rezlynx as well as experience of running a reception team in a 4-star hotel environment.

The role involves establishing and reviewing standards of performance, in line with the operating procedures for reception, maintaining high visibility of the team during peak service times to ensure smooth operation, promotion of good public relations, and responsive action to guest issues. You will produce the weekly rota and ensure all time sheets are compiled and signed off in line with company standards and systems and manage the teams’ attendance. You will manage the reservations process and ensure that all reservations are put into the system and deal with all bookings in a satisfactory manner. The ideal candidate will oversee the check in and check out process, ensuring the team follow the correct procedures and liaise with Housekeeping regarding room availability and set up. You will maximise hotel revenue by controlling room inventory, group blocking packages and up-selling and will be fully aware of all food and beverage offerings including the restaurant, bar and room service.

BENEFITS

In return for your dedication to delivering high quality service and standards, we offer training, development and progression opportunities in addition to other benefits such as hotel discounts and uniforms. Benefits include:

  • Complimentary afternoon tea for two – and every year of service
  • Complimentary lunch or dinner for two – and every year of service
  • One-night complimentary B&B – and every year of service (in a Robert Parker Collection Hotel)
  • 50% discount on food and beverage purchases
  • 20% discount on published spa treatments and products (in a Robert Parker Collection Hotel)
  • Staff discount card on B&B and DBB stays
  • Free parking on-site
  • 28 days’ holiday pro rata

To apply for this role or for further information please email mariza.ampaza@eshotthall.co.uk

 

RESTAURANT SUPERVISOR

Salary: £9.50 per hour 

Reporting to: Restaurant Manager

Hours of work: Full-time, 45 hours per week

We are looking to recruit a knowledgeable supervisor who is passionate about the dining experience of our guests. The successful candidate will lead the service on either morning or evening shifts, will be organised and focused on customer service. They will also provide full operational cover in the absence of the Restaurant Manager. The Supervisor will assist the Restaurant Manager to deliver the best wedding day to our wedding couples and assist with the training and development of the restaurant team.

BENEFITS

In return for your dedication to delivering high quality service and standards, we offer training, development and progression opportunities in addition to other benefits such as hotel discounts and uniforms. Benefits include:

  • Complimentary afternoon tea for two – and every year of service
  • Complimentary lunch or dinner for two – and every year of service
  • One-night complimentary B&B – and every year of service (in a Robert Parker Collection Hotel)
  • 50% discount on food and beverage purchases
  • 20% discount on published spa treatments and products (in a Robert Parker Collection Hotel)
  • Staff discount card on B&B and DBB stays
  • Free parking on-site
  • 28 days’ holiday pro rata

To apply for this role or for further information please email mariza.ampaza@eshotthall.co.uk

FOOD & BEVERAGE ASSISTANTS

Hours of work: Full-time, Part-time and casual hours available, including weekends.

We currently have vacancies for waiting staff working in our 2 AA rosette restaurant. Main duties include serving customers for breakfast, lunch, afternoon tea and dinner. Successful applicants must have excellent customer service skills. No experience needed, just a great work ethic and a brilliant approach to customer and guest service – full training will be given. Own transport is required. We currently have part-time and full-time hours available; hours can vary due to the needs of the business so flexibility is important.

BENEFITS

  • Complimentary afternoon tea for two – and every year of service
  • Complimentary lunch or dinner for two – and every year of service
  • One-night complimentary B&B – and every year of service (in a Robert Parker Collection Hotel)
  • 50% discount on food and beverage purchases
  • 20% discount on published spa treatments and products (in a Robert Parker Collection Hotel)
  • Staff discount card on B&B and DBB stays
  • Free parking on-site
  • 28 days’ holiday pro rata

Please send a covering letter and CV to Mariza Ampaza, mariza.ampaza@eshotthall.co.uk